Last Updated: 13 January 2025

At Little Dipper, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you visit our website and make purchases from our store.

By accessing our website or making a purchase, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website

1. Information We Collect

We collect two types of information from you when you visit our website or make a purchase:

  • Personal Information: This includes your name, email address, phone number, shipping address, and any other details you provide during the checkout process or when you contact us. This information is necessary for processing your orders and providing customer support.

  • Payment Information: When you make a purchase, we collect payment-related details such as credit/debit card information, payment account details (e.g., PayPal, online banking), and billing information. These details are processed by secure third-party payment gateways and are not stored on our servers.

2. How We Use Your Information

We use the personal and payment information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment verification, shipping, and customer service.

  • Customer Support: To provide assistance regarding your orders, address inquiries, and resolve any issues that may arise.

  • Improvement of Services: To improve the functionality and user experience of our website and services, including marketing and promotional activities.

  • Communications: To send you order confirmations, shipping updates, and other transactional emails. If you have opted in, we may also send marketing emails about new products, offers, or promotions. You can opt-out of marketing emails at any time.

  • Legal Compliance: To comply with legal obligations, such as tax reporting or responding to requests from law enforcement authorities

3. Payment Methods & Security

We prioritize the security of your payment and banking information. We use trusted third-party payment processors to handle all payment transactions:

  • Payment Processors: Payments are securely processed through Stripe], which comply with international security standards to protect your payment information. We do not store your credit or debit card details on our servers.

  • Banking Information: If you choose to pay via online banking or direct bank transfer, your banking details will only be used to complete the transaction. We do not retain any banking information after the payment is processed.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption technology to protect your personal and payment data during transmission. This ensures that sensitive data (e.g., credit card details) is encrypted and cannot be accessed by unauthorized parties.

  • Data Security: We take reasonable precautions to safeguard your information, including the use of encryption, secure servers, and regular security audits. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee complete security of your data

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and login details for future visits.

  • Analyze website traffic and usage patterns.

  • Provide personalized content and marketing.

You can manage or disable cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer service. These service providers are required to use your information solely for the purposes for which it was provided and to protect your data.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect our rights, property, or safety.

6. Your Rights and Choices

As a user, you have the following rights concerning your personal data:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You can request to correct or update any inaccurate or incomplete personal information.

  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it (e.g., for tax or legal purposes).

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email you receive or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Email Address]. We will respond to your request as required by applicable laws

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax or legal reasons). Once your information is no longer required, it will be securely deleted or anonymized.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you are located outside Malaysia, please be aware that any information you provide to us may be transferred to and stored in Malaysia. By using our website and providing your information, you consent to the transfer of your data to Malaysia, which may not have the same data protection laws as your country.

10. Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date. Please review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy

11. Contact Information

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

Little Dipper
Email: hello@littledipper.com

By using our website and making a purchase, you consent to the collection and use of your personal data as described in this Privacy Policy.